Membership Policies & Procedures

  • Unlimited access for the duration of the membership. Area access varies according to the selected type of membership and age restrictions according to the Minor’s Policy.

  • All types of memberships* must be activated within one month from the date of purchase. In the case that an activation date was not specified by the member within the one-month period, the membership will automatically be activated one month from the date of purchase.

  • Memberships are activated when you first enter the shop, whether to participate in a class or to stay in the shop for longer than 30 minutes.

  • Memberships cannot be paused, divided, transferred, or refunded after purchase.

  • For safety reasons, some classes and equipment have age restrictions and some equipment require successful completion of a Safety and Basic Use (SBU) class prior to independent use during membership.
  • For equipment reservations, you will need to activate your membership at Front Desk before you can request a reservation. 
  • Makerspace Al Zeina reserves the right to change prices, offers, and fees at any time. Notification of changes are sent to members via newsletters or displayed on the website. Please visit our website regularly to stay up to date with our prices and offers.

*This applies to all types of memberships, daily, monthly, and annual, in all price categories, as well as the Refer a Friend membership. 

Individual membership type specific policies:
  • All types of Day Passes are valid from the time of purchase until shop closing time on the same day.

  • If you are bringing a friend as a guest to Makerspace for 30 minutes or less, they do not need to acquire a Day Pass nor a Guest Day Pass.

  • Obtaining a student membership requires a valid ID (with expiry date).

  • Members awarded with the Refer a Friend Program are activated on the same day or a day after their existing membership ends.
  • If a membership offer includes Class Coupons, note that class coupons can be valid for specified classes only. Coupon codes are transferable and may be shared with friends and family**. Class coupon codes may NOT be applied as partial payment to classes that are not on the respective Class Coupon Category lists (special circumstances might apply).

**Exceptions in offers might apply for class coupons.

Payments, Refunds & Cancellations

See our Payments, Refunds and Cancellations page for more information.

Changes to our Membership Policies & Procedures

If we decide to change our Membership Policies and Procedures, we will post those changes on this page, and/or update Membership Policies and Procedures modification date below. This policy was last modified in October 2020.

Contacting Us

If there are any questions regarding this policy, you may contact us using the information in Contact us.